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Quality Assurance

Commitment to quality

Saint-Gobain PAM UK  is committed to satisfying its customers' needs in both quality products and services.

It recognises the necessity for continual improvement in all disciplines throughout the organisation and clearly states this objective to its employees at all levels.

As a basis for this objective, the company is committed to operating strict quality management systems in accordance with BS EN ISO 9001:2000. It also recognises the responsibility of the company's employees in meeting the quality objectives and is conscious of their training and development needs.

Quality Assurance - Endorsed by British Standard BS EN ISO 9001:2000

Products included in this web site are manufactured under the BS EN ISO 9001:2000 Quality Assurance Scheme. providing the highest guarantee of product quality, reliability and safety.

A strict quality control policy is maintained throughout the company from purchasing of raw materials to the inspection and testing of products. Spot checks are made throughout the year by the BSI inspectorate, to ensure that standards are not allowed to fall.

BS EN ISO 9001:2000 legislates for Quality Assurance and may be chosen as an alternative "third party guarantee". It also provides a means of underwriting the quality of products which lie outside the scope of product standards such as BS460.

On occasions, owing to pressure on normal production units, it may be necessary to manufacture certain components outside the confines of the BS EN ISO 9001:2000 Quality Assurance license. Such items will be produced however, to a quality in keeping with that of accredited manufacturing units.

Components so produced will be identified on the Order Acknowledgement.

BS460 Product Standards

Classical cast iron rainwater systems conform to the dimensional requirements of BS460. (Where applicable.)

BBA Approval

Saint-Gobain PAM UK have been awarded a British Board of Agrément third party accreditation for its standard range of half round gutter systems and circular downpipes systems, within the Standard range.

It should be noted that these are the only cast iron rainwater and gutter systems with BBA approval and manufactured under BS EN ISO 9001:2000 scheme of quality assurance.

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